Neuromarketing is a field that combines neuroscience and marketing to understand how consumers’ brains respond to advertising and other marketing stimuli. By using techniques such as functional magnetic resonance imaging (fMRI) and electroencephalography (EEG), researchers can observe brain activity and gain insights into consumers’ preferences and decision-making processes. This knowledge helps marketers design more effective advertisements, products, and experiences by tapping into the subconscious drivers of consumer behavior. Neuromarketing aims to move beyond traditional surveys and focus groups by providing a deeper, science-based understanding of what truly influences purchasing decisions.
This Deloitte report on customer-centric shopping experiences and neuroscience highlights how retailers can leverage neuroscience tools to understand consumer behavior better. It focuses on using EEG technology to measure subconscious reactions to shopping environments, advertisements, and product placements, enabling retailers to make data-driven decisions that enhance the customer journey.
Our device, the DSI-24, plays a key role in this process by providing dry EEG technology that measures brain activity in real time without the need for gels or lengthy setups. This allows retailers to capture consumers’ emotional responses quickly and effectively, enabling more precise adjustments to improve customer engagement and shopping experiences.
Kang, Dayoon; Kim, Jinsoo; Jang, Dong-Pyo; Cho, Yang Seok; Kim, Sung-Phil
Investigation of engagement of viewers in movie trailers using electroencephalography Journal Article
In: Brain-Computer Interfaces, vol. 2, no. 4, pp. 193–201, 2015.
@article{kang2015investigation,
title = {Investigation of engagement of viewers in movie trailers using electroencephalography},
author = {Dayoon Kang and Jinsoo Kim and Dong-Pyo Jang and Yang Seok Cho and Sung-Phil Kim},
doi = {https://doi.org/10.1080/2326263X.2015.1103591},
year = {2015},
date = {2015-11-10},
journal = {Brain-Computer Interfaces},
volume = {2},
number = {4},
pages = {193--201},
publisher = {Taylor & Francis},
abstract = {Brain-computer interfaces (BCIs) have been focused on providing direct communications to the disabled. Recently, BCI researchers have expanded BCI applications to non-medical uses and categorized them as active BCI, reactive BCI, and passive BCI. Neurocinematics, a new application of reactive BCIs, aims to understand viewers’ cognitive and affective responses to movies from neural activity, providing more objective information than traditional subjective self-reports. However, studies on analytical indices for neurocinematics have verified their indices by comparisons with self-reports. To overcome this contradictory issue, we proposed using an independent psychophysical index to evaluate a neural engagement index (NEI). We made use of the secondary task reaction time (STRT), which measures participants’ engagement in a primary task by their reaction time to a secondary task; here, responding to a tactile stimulus was the secondary task and watching a movie trailer was the primary task. NEI was developed as changes in the difference between frontal beta and alpha activity of EEG. We evaluated movie trailers using NEI, STRT, and self-reports and found a significant correlation between STRT and NEI across trailers but no correlation between any of the self-report results and STRT or NEI. Our results suggest that NEI developed for neurocinematics may conform well with more objective psychophysical assessments but not with subjective self-reports.},
keywords = {},
pubstate = {published},
tppubtype = {article}
}
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